Fees & charges
Our fees for landlords and tenants, published in full as required for letting agents in England.
Landlord fees
All fees include VAT at the prevailing rate. [PLACEHOLDER: confirm VAT status]
| Service | What it covers | Fee (incl. VAT) |
|---|---|---|
| Let Only | Tenant find, referencing and tenancy set-up | [PLACEHOLDER: fee incl. VAT and basis] |
| Rent Collection | Let Only plus monthly rent collection | [PLACEHOLDER: fee incl. VAT and basis] |
| Fully Managed | Rent Collection plus full property management | [PLACEHOLDER: fee incl. VAT and basis] |
| Commercial letting | Per instruction | [PLACEHOLDER: fee incl. VAT and basis] |
| Commercial management | Per instruction | [PLACEHOLDER: fee incl. VAT and basis] |
| Optional extras | e.g. inventory, check-out, EPC, safety certificates, tenancy renewals or notices | [PLACEHOLDER: fee incl. VAT and basis] |
Tenant fees
Under the Tenant Fees Act 2019 we do not charge tenants fees for referencing, viewings, administration or setting up a tenancy. Tenants may be asked to pay only the following permitted payments:
- Holding deposit: no more than 1 week’s rent
- Tenancy deposit: no more than 5 weeks’ rent (annual rent under £50,000) or 6 weeks’ rent (£50,000 or more)
- Rent: not before the tenancy agreement is signed, then no more than one month (or 28 days) in advance
- Variation of contract at the tenant’s request: £50 including VAT, or reasonable costs if higher
- Early termination at the tenant’s request (where permitted): the landlord’s loss or reasonable costs
- Utilities, communication services, TV licence and council tax where the tenant is responsible
- Late payment of rent: interest at 3% above the Bank of England base rate on rent more than 14 days overdue
- Lost keys or security devices: reasonable costs of replacement
Different rules apply to commercial tenancies, which are not covered by the Tenant Fees Act.
Client money protection
Sage & Stirling is a member of a Client Money Protection scheme: [PLACEHOLDER: scheme name and membership number]. [PLACEHOLDER: link to CMP certificate (PDF)]
Redress scheme
Sage & Stirling is a member of [PLACEHOLDER: The Property Ombudsman / Property Redress Scheme], membership number [PLACEHOLDER: number]. See our complaints procedure.