Residential & commercial lettings across Sussex, Surrey, Kent, Hampshire & South LondonCall [PLACEHOLDER: phone number]  ·  info@sageandstirling.co.uk
Fees

Fees & charges

Our fees for landlords and tenants, published in full as required for letting agents in England.

Draft: fees are to be confirmed before launch. Letting agents must publish all fees, including VAT, prominently on their website and in their offices, together with their redress scheme and Client Money Protection details.

Landlord fees

All fees include VAT at the prevailing rate. [PLACEHOLDER: confirm VAT status]

ServiceWhat it coversFee (incl. VAT)
Let OnlyTenant find, referencing and tenancy set-up[PLACEHOLDER: fee incl. VAT and basis]
Rent CollectionLet Only plus monthly rent collection[PLACEHOLDER: fee incl. VAT and basis]
Fully ManagedRent Collection plus full property management[PLACEHOLDER: fee incl. VAT and basis]
Commercial lettingPer instruction[PLACEHOLDER: fee incl. VAT and basis]
Commercial managementPer instruction[PLACEHOLDER: fee incl. VAT and basis]
Optional extrase.g. inventory, check-out, EPC, safety certificates, tenancy renewals or notices[PLACEHOLDER: fee incl. VAT and basis]

Tenant fees

Under the Tenant Fees Act 2019 we do not charge tenants fees for referencing, viewings, administration or setting up a tenancy. Tenants may be asked to pay only the following permitted payments:

  • Holding deposit: no more than 1 week’s rent
  • Tenancy deposit: no more than 5 weeks’ rent (annual rent under £50,000) or 6 weeks’ rent (£50,000 or more)
  • Rent: not before the tenancy agreement is signed, then no more than one month (or 28 days) in advance
  • Variation of contract at the tenant’s request: £50 including VAT, or reasonable costs if higher
  • Early termination at the tenant’s request (where permitted): the landlord’s loss or reasonable costs
  • Utilities, communication services, TV licence and council tax where the tenant is responsible
  • Late payment of rent: interest at 3% above the Bank of England base rate on rent more than 14 days overdue
  • Lost keys or security devices: reasonable costs of replacement

Different rules apply to commercial tenancies, which are not covered by the Tenant Fees Act.

Client money protection

Sage & Stirling is a member of a Client Money Protection scheme: [PLACEHOLDER: scheme name and membership number]. [PLACEHOLDER: link to CMP certificate (PDF)]

Redress scheme

Sage & Stirling is a member of [PLACEHOLDER: The Property Ombudsman / Property Redress Scheme], membership number [PLACEHOLDER: number]. See our complaints procedure.